Share targeted services with professionalism Zhonghe Group believes in the concept of “self-owned operation bring reliability”, focuses on commercial insurance services and provides high-quality, efficient and self-owned SSC service model. We have established the only integrated Internet HR service provider in the industry characterized by query with a designated number for all the services, online whole-process traceability, 100% service quality verification by result capture and platform feedback.
Improve efficiency with technology Zhonghe Group has introduced advanced Internet concepts into the traditional manual processing and built our self-operated on-the-ground support network with the concept of sharing service, while making unremitting efforts in improving the service quality and efficiency. We resort to independent innovation and have developed cutting-edge technologies such as centralized U-Key management, RPA (Robotic Process Automation) and Panshi System.
Safe and reliable service Self-owned operation service is the gene and core competitiveness of Zhonghe Group. The net promoter score (NPS) of us in 2020 was 17.7%, higher than that in 2019, which exceeds the industry average by more than 2 times. Meanwhile, Zhonghe Group has obtained the ISO 27001 information security management certification and ISO 27018 public cloud privacy information protection certification issued by BSI.